Nkumba University Institutional Respository (NKUIR)

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Books and Book Chapters
This community contains collections about books and book chapters written by Nkumba University students and staff from their respective faculties.
Dissertations and Theses
This section serves as the ultimate proving ground in higher education. While they target different academic levels, they share immense importance for education, career, and the wider world.
Research Articles and Journals

Recent Submissions

Social media use patterns and emotional dependency among civil servants in Uganda: a case study of the National Identification and Registration Authority (NIRA).
(Nkumba University, 2026-10) Tushabe, Annet
The study examined how social media use patterns influence emotional dependency among civil servants in Uganda; A case of National Identification and Registration Authority (NIRA). The study was guided by the following objectives: (i) To examine the relationship between the number of social media accounts and emotional dependency in Uganda, (ii) To analyze the frequency and duration of social media use among civil servants at NIRA, (iii) To assess investigate the influence of platform preference on the emotional well-being of civil servants. The research design used was cross a case study research design. A sample of 134 respondents from NIRA was used. The study employed both qualitative and quantitative approaches. The questionnaire and interview guide were the main instruments of data collection. According to the study findings, results indicated that the majority (55.4%) agreed that multiple accounts increase daily digital anxiety levels. This implies that managing multiple digital profiles creates an operational overload for users, where incoming alerts, content maintenance, and continuous platform switching elevate daily stress. On the second objective, results indicated that the majority of the respondents (40.2%) generally agreed (29.3% agreed and 10.9% strongly agreed) that frequent daily logins disrupt essential administrative duties. This indicates that repeated digital checks interrupt workflow continuity and operational focus within public administrative offices and on the third objective, results revealed that the majority of the respondents (56.5%) generally agreed that visual platforms trigger intense negative self comparison. However, 35.9% of the total respondents disagreed and 7.6% were not sure. Based on the findings of the study the study concluded that the specific architecture and nature of chosen digital spaces shape distinct psychological and emotional outcomes for civil servants. Visually driven platforms induce negative self-comparison by leading staff to measure their real lives against curated digital personas, while dense, text-heavy updates exacerbate daily workplace political anxiety by exposing employees to polarizing opinions and administrative rumors. The study recommended that the National Identification and Registration Authority (NIRA) management, in collaboration with public service leadership, should establish clear institutional guidelines governing personal device and social media usage during work hours. These policies should promote structured digital disengagement, define expectations around response times on workplace messaging platforms, and encourage clear boundaries between professional responsibilities and personal screen time.
Pension and livelihood sustainability of retired civil servants in Uganda. a case of Wakiso district.
(Nkumba University, 2026-10) Nantongo, Edith
This study examined the relationship between pension systems and livelihood sustainability of retired civil servants in Uganda, focusing on Wakiso District. The study was guided by three specific objectives: to assess the effect of contribution rate on livelihood sustainability, to examine the effect of investment returns on livelihood sustainability, and to establish the effect of pension payment efficiency on livelihood sustainability among retired civil servants. A cross-sectional research design was adopted, using both quantitative and qualitative approaches. Data were collected using structured questionnaires and interview guides from a sample of 104 respondents. The quantitative data were analyzed using IBM SPSS Statistics Version 22, where descriptive statistics (means and standard deviations), correlation, and regression analysis were applied. Qualitative data were analyzed thematically to complement and explain the quantitative findings. The findings revealed that all the independent variables had a positive and statistically significant relationship with livelihood sustainability. Investment returns were found to have the strongest influence (B = 0.375, p = 0.000), followed by pension payment efficiency (B = 0.364, p = 0.000), and contribution rate (B = 0.204, p = 0.000). Correlation analysis further indicated very strong positive relationships between livelihood sustainability and investment returns (r = 0.954), pension payment efficiency (r = 0.950), and contribution rate (r = 0.916). The study also established that livelihood sustainability among retired civil servants in Wakiso District was generally moderate but insufficient, with many retirees facing challenges related to inadequate income, rising living costs, and limited financial stability. The study concluded that pension adequacy and livelihood sustainability are significantly influenced by contribution rate, investment returns, and pension payment efficiency, with investment returns emerging as the most influential factor. It recommended that government reviews contribution structures, strengthens pension fund investment strategies, enhances political commitment and policy implementation, and improves transparency and communication within the pension system. The study further recommended holistic pension reforms and suggested further research on inflation effects, digital pension systems, and comparative pension scheme performance in Uganda.
Cost management practices and financial performance of multinational corporations: a case of Coca-Cola beverages Uganda limited.
(Nkumba University, 2026-10) Kanyesigye, Penkline
The study examined the relationship between cost management practices and financial performance of Coca-Cola Beverages Uganda Limited. Specifically, it examined the relationships between activity-based costing, target costing, value-chain optimization and financial performance. The study used a cross-sectional research design. The target population comprised 100 full-time employees drawn from production, operations, marketing, finance, information technology, human resources, legal and management departments. A sample of 80 respondents was determined from the population of 100 using the Krejcie and Morgan (1970) sample size table and was distributed across the departments using appropriate sampling techniques. Quantitative data were collected using questionnaires, while qualitative data were obtained through interviews. Data were analysed using descriptive statistics and Pearson correlation analysis. The findings showed a strong positive and statistically significant relationship between activity-based costing and financial performance (r = 0.772, p < 0.001), a moderate positive and statistically significant relationship between target costing and financial performance (r = 0.615, p < 0.001), and a moderate to strong positive and statistically significant relationship between value-chain optimization and financial performance (r = 0.692, p < 0.001). The three null hypotheses were rejected. Activity-based costing had the strongest relationship with financial performance, followed by value-chain optimization and target costing. The study concluded that effective cost management practices were positively associated with financial performance at Coca-Cola Beverages Uganda Limited. The study recommended that the management of Coca-Cola Beverages Uganda Limited should; strengthen the use of ABC information in management decisions, improve coordination among departments in achieving cost targets, strengthen monitoring of logistics processes, and regularly identify and eliminating non-value-adding activities.
Fintech transactions and micro-entrepreneurial performance in South Sudan: a case of MTN, in upper Nile state – South Sudan.
(Nkumba University, 2026-10) Igu, Charles Emilio
Fintech has expanded access to digital financial services and created opportunities for microentrepreneurs through digital payments, digital credit and data-driven intelligence. However, the contribution of these services to micro-entrepreneurial performance in fragile and economically constrained settings remains insufficiently understood. This study examined Fintech adoption and the performance of micro-entrepreneurs in Malakal, South Sudan, focusing on digital payments, digital credit and data-driven intelligence. The study adopted a quantitative cross-sectional design. From a target population of 120 individuals, a sample of 92 participants comprising microentrepreneurs, mobile-money agents and Fintech service users was targeted. Of these, 89 completed the questionnaire, representing a response rate of 96.7%. Data were collected using a structured questionnaire with five-point Likert-scale items and analysed using frequencies, percentages, means and standard deviations. Inferential analysis was not conducted because the available dataset did not preserve the original respondent-level relationships required for valid analysis of associations between Fintech adoption and entrepreneurial performance. The findings showed that respondents generally assessed digital payments positively, with an overall mean of 3.79. Data-driven intelligence received a mildly favorable assessment (mean = 3.42), particularly regarding the use of digital records to monitor business performance, support financial planning and improve competitiveness. Perceptions of digital credit were mixed, with an overall mean of 3.23. Entrepreneurial performance was generally rated positively (overall mean = 3.52), with operational performance recording the highest mean (3.77), followed by financial performance (3.46) and strategic performance (3.34). The main reported challenges were poor network connectivity (mean = 4.25), limited digital skills (mean = 4.19) and high transaction charges (mean = 3.63). The study concludes that fintech was perceived as a useful resource for business transactions, record keeping and selected business-management activities among the participating respondents. However, perceptions varied across fintech services, and the descriptive findings do not establish that fintech adoption caused improvements in entrepreneurial performance. The study recommends improving network connectivity, strengthening digital skills, promoting affordable financial services, enhancing the transparency and suitability of digital credit, and supporting the effective use of digital business information.
The influence of financial management on the performance of universal secondary education schools. (a case study: selected schools in Wakiso district).
(Nkumba University, 2026-10) Ojok, Godfrey
The study was about the impact of financial management on performance of Universal secondary education schools, a case study; USE schools in Wakiso District central Uganda. The study took place in selected USE schools in Wakiso District which lies south of Luweero district, west of mukono district, north of Lake Victoria, east of Mpigi and Mityana districts and which is surrounding Kampala city in Uganda. The study was guided by the following objectives; To examine the level of financial management in selected USE schools in Wakiso District., To determine the level of schools performance in selected USE schools In Wakiso District and To examine the relationship between financial management and performance of selected USE schools in Wakiso District. The study adopted a survey study design with both qualitative and quantitative approaches. A sample size of 193 respondents was taken and this was purposely and randomly chosen. The study established that the majority of USE schools in Wakiso District has low level of implementation of financial management practices and a lot has to be done with financial planning, financial organization, financial budgeting and financial transparency. The study also found out that financial management of the school has great positive influence on performance of selected USE schools in Wakiso District and the poor performance of the selected USE schools in Wakiso district is greatly contributed by poor financial management of the USE schools alongside other factors and to improve on the performance of USE schools a lot has to be done on improving financial management practices. The researcher came out with the following recommendations basing on the specific objectives of the study; The Ministry of Education and Sport, Science and Technology should ensure that they intensively train head teachers and equip the school BOG members and the district clerks with more training in financial management practices. The government should ensure that they audit and make proper follow up of the government grant to USE schools. The government should introduce good awards to better performing head teachers of the USE schools. The school administration should also look for alternative source of funding USE school and there should also be massive sensitization of parents about the payment of PTA and mid-day meal on time