Training and perfomance of expatriates in United Nations’ agencies, a case of world food programme in Uganda (WFP)

Abstract

This study aimed to explore the relationship between training programs and the performance of expatriates, with a focus on evaluating the effectiveness of training, the identification of training needs, and the support mechanisms provided to expatriates during their international assignments. The primary objectives of the study were to assess how training programs impact expatriates' ability to perform their roles effectively, to examine the process of identifying expatriates' training needs, and to evaluate the support systems that reinforce training and facilitate skill application in real-world contexts. A mixed-methods approach was employed, incorporating both quantitative and qualitative data, collected through surveys and interviews with expatriates working in international organizations. The key findings revealed a strong positive correlation (r = 0.712, p < 0.01) between training effectiveness and expatriate performance, indicating that well-structured, relevant training programs significantly enhance expatriates' performance. Additionally, the study found a positive relationship (r = 0.680) between training needs identification and expatriate performance, underscoring the importance of accurately assessing the specific training requirements of expatriates to improve their job performance. Furthermore, the study highlighted that training support mechanisms, such as mentorship and post-training follow-up, also play a crucial role in improving expatriate performance (r = 0.682, p < 0.01). Based on these findings, the study concludes that effective training programs, the accurate identification of training needs, and robust support mechanisms are vital to the success of expatriates in their international roles. The study recommends that organizations invest in more personalized training programs, strengthen support systems post-training, and cultivate a learning-oriented culture to enhance expatriate performance, job satisfaction, and overall productivity. The results of this study contribute to the growing body of knowledge on expatriate management and offer practical insights for organizations aiming to optimize their expatriate training programs and enhance the performance of their international workforce.